Junior Fraud Analyst (Vietnamese Speaking)
Libertex Group, Vietnam

Libertex Group Overview

Established in 1997, the Libertex Group is an international powerhouse with over 25 years of financial markets expertise.

Over the years, the Libertex Group has helped shape the online trading industry by merging together innovative technology, market movements and digital trends. This was made possible with the introduction of Libertex, the multi-awarded online trading platform with which anyone can access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others.

Libertex is the Official Online Trading Partner of FC Bayern and Tottenham Hotspur, bringing the exciting worlds of football and trading together.

The Libertex Group in Numbers:

• 25+ Years of fintech experience
• 3M+ clients worldwide
• 700+ employees
• 40+ international awards (for Libertex)
• 300+ tradable assets (through Libertex)

The Libertex Group is constantly driven by a single passionate purpose to tirelessly work on developing amazing fintech for people who simply want to have ‘more’ in their lives.

Job Overview

We are in search of a seasoned and proactive critical thinker to join our Risk and Payment Operations Department. The ideal candidate will be responsible for analyzing available data, drawing insightful conclusions, evaluating new customer accounts and high-risk profiles, studying market trends and customer behavior, enhancing fraud prevention processes, conducting daily report checks, managing customer transactions, investigating suspicious account activity, and fulfilling general office responsibilities.

Main Responsibilities

• Analyse all available data for different tasks within your role and draw conclusion based on the information extracted;
• Analyse and review KYC documentation for new customer accounts, evaluates high-risk accounts and analyse new customer processes and policies;
• Study market trends and observe customer behaviour patterns within the business;
• Optimize the current fraud and risk processes and/or dashboards in order to improve the payment rates and to prevent fraud;
• Run daily reports checks;
• Process and monitor the customer deposits and withdrawals according to company procedures using multiple tools;
• Investigate and report suspicious account activity;
• Daily office duties.

Requirements

• 1-2 years experience in a similar position in an international organisation, preferably in a PSP or financial institution
• Excellent attention to detail
• Strong analytical skills
• Good working knowledge of Microsoft Office, especially Excel
• Time management
• Ability to work on own initiative
• Enjoy searching for clues
• You understand that not all tasks can be finished by the end of your shift and that some will need days or weeks of following-up. You enjoy taking ownership of your work and seeing them through to the point of completion.
• Team player
• Fluent in Vietnamese and English both written and spoken (please send your resume in English)

Benefits

• 21 working days annual leave
• Work remotely whilst being part of a global team
• Udemy Business unlimited membership
• Professional and personal development opportunities in a fast-growing environment

Job Rewards and Benefits