Your role as a Product Design Lead is to bring to life and envision how our core users experience our products. For our scheduling users, this means understanding complex tasks and processes and turning them into simple and intuitive designs, translating data into visualizations that provide new insights into their workforce, and making it quick and easy to communicate with workers in the field. For our users in the field, it means designing tools that fit seamlessly into their day and empower them by giving them all the information they need to do their job in the palm of their hands.
Our design process starts with understanding the context of use, user needs and behaviors and is heavily focussed on prototyping to bring to life ideas. It also involves close collaboration with other teams including Engineers, Product Managers, and Marketers to solve complex problems.
This Product Design Lead role is based in our Ho Chi Minh city office and will work across a portfolio of products. You'll also play an important leadership role within the Design amp; Research team globally, as well as partnering with local Product and Engineering leaders to create amazing products and experiences.
RESPONSIBILITIES
- Interaction design is the most important skill set for this role, and you’ll be in your element creating prototypes, mockups, wireframes and flows. You are able to take complex features and requirements and translate them into elegantly simple user interface designs.
- You’ve got great prototyping chops and can use tools like Figma, Sketch, Invision, Axure, Flinto or Principle to deliver interactive prototypes of your designs.
- You’ve got an eye for clean and clear visual design, and are comfortable working with a visual design system to create pixel-perfect designs. You don’t need to be a full-stack designer for this role, but you should be able to work with and contribute to the existing design system.
- You have excellent communication and influencing skills. As part of this role you’ll need to be at home explaining a detailed interaction pattern to an engineer as you are gathering feedback directly from our customers.
- You know how and when to apply user research techniques to uncover user insights and get feedback on your designs, and you enjoy getting out of your chair and spending time with the people that use the product the most.
- You like to work as part of a diverse, multidisciplinary team and deliver real results. You check your ego at the door, and are comfortable collaborating with others to get the best result for the entire team.
- You’re a self-starter and can work quickly to take a design challenge and develop your own plan of attack, bringing others in the team on the journey with you. You think in hours and days rather than weeks and months.
- You're a team player, and are happy to put in time to mentor and coach more junior members of the team
- You’ll provide leadership for the Design amp; Research team locally in your office/region
- You’ll be willing to hire and grow the design team in Vietnam over time as required
Requirements
MINIMUM QUALIFICATIONS
- Bachelor degree in Design (or a related field) or equivalent experience
- UX and UI experience, designing products using industry standard tools and best practice processes
- Proven experience leading small teams and/or mentoring designers
- Experience working with and contributing to design systems
- Experience with agile product development methodologies
- A driving passion for creating products that resonate on an emotional level with customers
- Ability to understand complex programs of work, scope and prioritize projects, and work autonomously
DESIRED SKILLS/EXPERIENCE
- Experience with front-end engineering
- Experience line managing a small (2-6 people) team of designers
Benefits
- Fun, creative and fast-paced working environment
- Flextime - 3 days in the office amp; 2 days work from home
- Medical Benefits for employee + spouse and children
- Annual health check-up
- Company amp; Team Offsites
- 7 paid sick days per year
- 4 weeks paid leave per year
- 12 days of paid holiday per year
- 3 Paid Volunteer Days per year
- One-time Working from Home Stipend
- Mental Health Support/Resources through Modern Health
- Equity in the form of SARS (Stock Appreciation Rights)
- Kitchen stocked with snacks amp; drinks
- Paid Parental Leave for both carers
- Learning amp; Development Stipend
- Employee Referral Bonus
- Our offices have creative, open workspaces with room to play, reflect, and relax
- Our team works hard but also plays hard; we will challenge your bes