Sourcing Specialist
Article, Vietnam
Job Description
Hey, we’re Article. We’re a digital-first furniture brand that’s working to make everyday living better by providing an easy way for people to furnish their space. We don’t have brick and mortar stores, so we’re able to deliver better value on beautiful, modern furniture. Recently named one of Canada’s fastest growing companies for the second year in a row, we’re on the hunt for talented, enthusiastic team members to join us at our office in Ho Chi Minh City (Tho Ðin, D2).
We’re looking for a Sourcing and Quality Specialist who has a strong experience in either of these fields in Asia. Experience in sourcing, developing, reviewing, and following up on Vendors and Products is a must. Key responsibilities include ensuring available production capacities and following up on product development and quality while maintaining timelines. This will be an essential role in coordinating the different tasks at hand.
Responsibilities and daily tasks include:
- Source and assess new vendors (qualify them as Article approved vendors)
- Source and assess raw materials for BOM data sheets
- Update our internet tool system with information related to the new vendors and prepare introductions to our team in Vancouver
- Maintain sample timelines and ensure the vendor is meeting all deliverables
- Evaluate new product samples, review design changes or quality improvements on new or existing products
- Collaborate with the design team in the Head Office to define product specifications and requirements
- Collaborate with vendors in implementing Article initiated improvements or design revisions
- Follow up sampling with raw material vendors and finished product vendors
- Conduct product testing following Article standards at the factory's site or Article’s office
- Manage testing of products and/or materials at third-party labs as required following Article’s Product and Compliance Test Standards
- Establish and keep updated specification sheets to ensure all new and existing products meet Article’s quality standards and material requirements including required product labelling and warnings
- Conduct in-line, CAPA, and pre-shipment inspections
- Analyze and categorize customer claims to monitor product performance and identify issues
- Conduct root cause analysis on product issues and discuss solutions with factories. Review and approve corrective actions.
- Coordinate with the Quality Assurance team in Vancouver in the event of a quarantine or recall, and work with the vendor on a timely resolution of the issue
- Support the continued refinement of Article quality standards and systems through process improvements and ad-hoc projects
Requirements
- Candidate should have bachelors, MFA, or other post-secondary certification
- Extensive experience in a Sourcing or QA role in the furniture industry in Asia
- Previous exposure in managing furniture clients from North America is a plus
- Good communication skills and good command of English
- Technical knowledge of furniture is a plus
- Result orientated and persuasive mindset
- Curious, eager to learn and be proactive
Benefits
We want Article to be an amazing place to work, and we do our part to take care of our team. In addition to a competitive salary, we provide:
- A team-oriented work environment. Article is lucky to employ a wide range of experts, and seeks to facilitate a culture of mentorship and curiosity. We take on the job learning seriously, and we have a lot of fun doing it.
- The tools you need to get your job done well! We supply state-of-the-art laptops and the software you need to succeed.
- Access to a benefits package with all the bells and whistles
- Discounts on our products so you can style your home how you like it
- Regular extra-curricular activities, such as socials, open-mics, picnics. even cross-country skiing! We’re open to suggestions for fun new activities so bring a few ideas along.
Ready to become a Particle? Apply today. We're excited to meet you.