Creators Community Manager - Vietnam
Canva, Vietnam

We’re constantly working towards making Canva the best place to work, for everyone. We believe deeply that bringing together diversity of thoughts, perspectives and expression is key for building the best product for our equally diverse community all around the world. We celebrate uniqueness and whatever makes you, you and encourage everyone who wants to help us transform the way the world designs, to join us on this journey. We value all different types of experiences. If you don’t think you quite meet all of the qualifications, we’d still love to hear from you.
About UsAt Canva, our mission is to democratise design and empower creativity for anyone and everyone, on every platform. Inspired by a team of talented thinkers, an amazing culture and a remarkable growth trajectory we’re out to change the world, one design at a time.
Since launch in August 2013, we have grown exponentially, amassing over 60 million monthly active users across 190 different countries who have created more than 6 Billion designs. We are one of the world’s fastest-growing technology companies and we have only achieved about 1% of what we want to do.
About the team
Within the Creators Growth Team, you will be a part of Canva’s newest communities: Canva Creators in Vietnam.
We are entering an exciting new phase for our Canva Marketplace, specifically template and element creation where we will enable local designers, educators/teachers and NFPs to publish their own templates and elements for the Canva community to use.
Who you are
You are mission-driven and a natural leader with a track record (3+ years) of engaging audiences both online and offline. You have a great ability to read the room, and can excite and unite a community around new ideas. You get things done with positive energy and a can-do attitude.
Comfortable navigating and managing social media tools, especially virtual event platforms, you have the creative vision to bring the community to life through online engagement, innovative activations and events. Being comfortable with publishing your events through video post is critical in this role. You are driven and passionate about community, user engagement, and providing people with a positive and exciting community experience. Every big idea starts somewhereyou can break down your concepts into milestone moments and match it with measurable KPIs.
Last but not least, you are resourceful and comfortable with taking the initiative to surprise and delight our design community. You are fluent in written and spoken Vietnamese and English.What you'll be doing:

• Building relationships and championing the Creator community;
• Hosting engagement events with the Creator community and designers;
• Managing and developing content for our Creators social media accounts;
• Initiating campaigns to attract new Creators and deepen loyalty;
• Acting as the guide for Creators at all points of their Creator journey;
• Writing the weekly newsletters and moderate the social platforms where Creators hang;
• Creating a content and events calendar that inspires and motivates our Creators;
• Gathering feedback, data and insights from Creators to make informed decisions;
• Being the architect of belonging by identifying ways to help Creators up the commitment curve.

One of our core values at Canva, Being a force for good means we are actively working towards a world that isn't just good for a small few, but one that’s good for everyone. We believe deeply that bringing together diversity of thoughts, perspectives and expression is key for building the best product for our equally diverse community. To achieve this, we need to constantly work towards making Canva the best place to work, for everyone.
We make hiring decisions based on your experience, skills and passion. If you’re keen to apply and need reasonable adjustments or would like to note which pronouns you use at any point in the application or interview process, please let us know.