Customer Service and Call Centre Jobs in Vietnam

Receive all incoming (inbound) calls and queries, handle and transfer calls.Deliver outbound calls: customer’s satisfaction survey, after service calls, marketing/ customer care campaign, feedbacks or other information as required.Coordinate complain

1. Customer Service Activities- Planning and contacting customer for daily service schedule:Sending visit notifications to customers on a monthly basic and when required.Register service team information with site management unit before visits.- Mana

Working location: Based in Vung Tau; willing to go on business trip to Dong Nai, Nha Trang, Lâm Ðng, Ninh Thun, Ðc Nông, Bình Thun, Ninh Thun as assigned.1. Productivity and customer service objectives:Develop a formal approach to obtaining budgeted